Services

What I build, in plain words.

Start with the free audit. If something is costing you jobs, it points to one of the plans below. If nothing is, it says so.

What working with me looks like

  1. 0115 min

    Audit meeting

    On a Saturday, we go through your calls, replies, website and reviews. You get a one-page report within 2 business days.

  2. 021 to 7 days

    Build

    Messages live within 1 to 3 days of your first payment. Website live within 7 days of getting your logo, photos and services.

  3. 0320 min

    Demo

    I show you the system working on your own number. If it doesn't convince you, full refund within 14 days of paying.

  1. Start here · Free

    Free audit

    15 minutes in a meeting on a Saturday, then a one-page report by email within 2 business days.

    What it does

    • We look at your missed calls, how fast new requests get an answer, your website, your Google reviews, your past customers and the calls that need a live answer
    • You see what each gap costs you, with your own numbers
    • You get the fix that fits, or a clear "you don't need anything"
    Good fit if
    You run a service business and you're not sure where jobs slip away.
    Terms
    Free. Nothing to sign.
  2. Plan 1

    Website + missed-call reply

    Every missed call gets a message in your company's name. Website included.

    What it does

    • A simple, mobile-first bilingual website (1 to 5 pages), with your contact form connected to the instant reply
    • An automatic message to every missed caller, in your business's name
    • An assistant that replies to the caller: answers basic questions, qualifies the job, offers a time
    • An instant reply to new requests from your website form
    • Booking on your calendar, or a booking link
    • An alert to you for every missed call, booking and handoff
    Good fit if
    You miss calls while you're on a job and callers don't wait.
    Terms
    Built within 1 to 3 days of your first payment; website live within 7 days of getting your logo, photos and services. Month to month, 30 days' notice. Full refund if the demo doesn't convince you (ask within 14 days of paying).
  3. Plan 2

    Reviews + Reactivation

    Everything in Plan 1, plus more reviews and work from customers you already have.

    What it does

    • Everything in Plan 1
    • An automatic review request after each completed job
    • One reactivation campaign per quarter to past customers and old quotes, after a consent check
    Good fit if
    You have a list of past customers or quotes nobody followed up, or few recent Google reviews.
    Terms
    Set up on request, once Plan 1 is running. Price given in the audit meeting.
  4. Plan 3

    AI Voice Receptionist

    Everything in Plan 2, plus an AI voice that answers your calls live.

    What it does

    • Everything in Plan 2
    • An AI voice receptionist that answers your calls live, including after hours
    • It answers from the facts you give it: services, area, hours
    Good fit if
    Callers want a real answer right away, evenings and weekends included.
    Terms
    Set up on request, once Plan 1 is running. Price given in the audit meeting.
  5. Custom

    AI agents and automations

    For businesses that already have their own tools.

    What it does

    • A chat agent for your website that answers questions and collects requests
    • Automations that connect the tools you already use (forms, email, spreadsheets, your CRM)
    • Built on the platform that fits: GoHighLevel, BuildMyAgent or n8n
    Good fit if
    You don't want to change systems, or you need one specific job automated.
    Terms
    Available on request. Quoted per project after the audit.

Why HoraZora

Portuguese and English
Every message, page and conversation in Portuguese, with English when your customer writes in English.
One person
You deal with the founder directly, from the audit to the build, with nobody in between.
Test it before you trust it
Send the form: you get the message your customers would get.
Month to month
30 days' notice, no long contract.

Built for businesses that live on the phone

  • Plumbing
  • Electrical
  • Heating and air conditioning
  • Construction and renovation
  • Auto repair
  • Cleaning
  • Clinics and practices
  • Veterinary clinics
  • Holiday rentals and tourism
  • Restaurants
  • Real estate agencies
  • Accountants and lawyers
  • Salons and spas

Not sure what you need?

That's what the free audit is for: 15 minutes on a Saturday, then a one-page report that says which fix fits, or that you don't need anything.

Jeffrey Cmelo, founder. You deal with me directly, from the audit to the build.